f you are located in Germany, we will be glad to answer your questions over the phone:
Phone: 0221 5692-444
Fax: 0221 5692-776
Monday to Friday: 7 am – 6 pm
Please use the following address for written correspondence regarding domestic payments:
Deutsche Post AG
Renten Service Branch
13497 Berlin
If you are located outside of Germany, we are available to help you under the following numbers:
Renten Service INTERNATIONAL is available at:
Phone: +49 221 5692-777
Fax: +49 221 5692-778
Monday to Thursday: 8 am – 6 pm
Friday: 8 am – 5 pm
Please use the following address for written correspondence regarding international payments:
Deutsche Post AG
Renten Service Branch
13496 Berlin
If you have questions regarding pension payments from Austria, we are available to help at the following number:
Renten Service INTERNATIONAL for Austrian pension payments is available at:
Phone: +49 711 36533560
Monday to Thursday: 8 am – 6 pm
Friday: 8 am – 4:30 pm
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